Most customers do exactly that, and everybody’s happy. However there’s always that someone, who can’t fill out a form, who assumes we know everything because we got a phone call two months ago. Let’s be clear. We need IN WRITING: (legibly) 1. Who you are! Name, address, phone. When finished we want to send it back! 2. What you need! Options? Six or twelve volts? Be specific, don’t just say FM & Bluetooth. 3. Payment information! Credit card, check, whatever, we need it before we begin. We generally authorize credit cards as we start, and charge them when completed. Checks are deposited a few days before we expect to finish. We do radios by the hundreds, and prioritize those who follow instructions, so a “Please call” sticky-note can mean a long wait. Remember, without the information we cannot start on your radio! As always, if you have questions please contact us! 941-371-8924 (M-F 8:30-5:00 Eastern Time), radio@garytayman.com

Step Two: Pack the radio carefully! Naturally we want your set to arrive in one piece. Shipping the radio safely is easy to do! It’s a matter of following a few simple guidelines:

Ideal!

Bad News!

Pictures are worth a thousand words!

• Use a sturdy box that provides at least two inches on every side of the set, including top and bottom. • Use plenty of packing material -- peanuts, bubble-wrap, kraft paper. • Close the box and shake it. If the set moves at all, add more packing. • The key -- don’t let the radio touch the box, or any hard surface. Give it cushioning room. • Please don’t go overboard with tape inside, and please don’t stick tape to the radio unless you want a gooey radio! • Double-boxing -- not necessary, but if you do, properly pack the INNER box or you can still get damage. • Medium Flat Rate Box -- DON’T! We call them Flattened Radio Boxes. Too small for most radios! • Which carrier? UPS, FedEx, USPS, DHL -- it’s up to you. The key, once again, keep the radio away from the box! Remember, following these instructions is our best way to ensure the best service and fastest turnaround!