Please follow these instructions; it’s the key to best results and fastest turnaround
Step One: Please enclose necessary information with your radio!
We’ve created a form that’s easy to fill out and include with the set. It prints in two pages, with credit information on page 2 for easier
shredding when complete.
If, for whatever reason, you prefer not to use the form, here’s what we need:
Name, address, phone. Should be self-explanatory; we need it to return the radio when complete!
E-Mail Address -- if you include it we can send you tracking information.
Instructions. Options? No options? Six volts or twelve, we need to know this!
Payment -- check or credit information, so we can buy parts and pay the electric bill.
We generally charge credit cards when complete, but need the information before we begin.
Checks are deposited a few days before we expect to finish.
Some customers insist, “Call us when you get it.” Bad choice! When we’re busy we can’t
stop production to make dozens of such calls. We can call, but expect to wait awhile.
Remember, we handle LOTS of radios!
As always, if you have questions please contact us! 941-371-8924 (M-F 8:30-5:00 Eastern
Step Two: Pack the radio carefully!
Naturally we want your set to arrive in one piece. Shipping the radio safely is easy to do! It’s a matter of following a few simple
Pictures are worth a thousand words!
Use a sturdy box that provides at least two inches on every side of the set, including top and bottom.
Use plenty of packing material -- peanuts, bubble-wrap, kraft paper.
Close the box and shake it. If the set moves at all, add more packing.
The key -- don’t let the radio touch the box, or any hard surface. Give it cushioning room.
Please don’t go overboard with tape inside, and please don’t stick tape to the radio unless you want a gooey radio!
Double-boxing -- not necessary, but if you do, properly pack the INNER box or you can still get damage.
Medium Flat Rate Box -- DON’T! We call them Flattened Radio Boxes. Too small for most radios!
Which carrier? UPS, FedEx, USPS, DHL -- it’s up to you. The key, once again, keep the radio away from the box!
Remember, following these instructions is our best way to ensure the best service and fastest turnaround!
4411 Bee Ridge Road
Sarasota, Florida 34233